Digicel Samoa is proud to announce the launch of its new simplified customer onboarding process for MyCash onboarding, designed to simplify and significantly enable greater financial inclusion across the nation. This new simplified process removes some of the barriers customers without formal identification face when signing up for MyCash, making it easier for them to access financial services and participate in the digital economy.

Recognising the challenges faced by many in accessing traditional financial services, Digicel Samoa has implemented a streamlined customer sign-up process that allows customers to onboard with basic information, including name, address, gender, occupation and a photo. This simplified process will ensure that more Samoans can benefit from MyCash mobile banking and payment services, empowering them to manage their finances effectively.

By broadening access, Digicel Samoa fosters digital economy growth and demonstrates its commitment to community partnership, ensuring modern financial practices are accessible to everyone.

Digicel Samoa CEO, Karl Vizvary, commented; “We believe that everyone deserves simple and easy access to essential financial services. Our new two-tier sign-up process for MyCash is a testament to our commitment to financial inclusion and innovation. We are proud to be breaking down barriers, simplifying requirements, and empowering Samoans to participate in the digital economy. Digicel Samoa is playing a pivotal role in empowering underserved communities. This initiative not only enhances accessibility but also builds trust by ensuring we are providing a secure and reliable platform for all our customers.”

Central Bank of Samoa Governor, Maiava Atalina Ainuu-Enari, stated; “Digicel Samoa’s efforts to further the financial inclusion drive through this initiative is highly commended. No doubt a lot of work and resources are employed to make this initiative a reality and keep it operational, so we appreciate the strong spirit of collaboration in the shared agenda of promoting financial inclusion. This continues to demonstrate Digicel Samoa’s heart for the communities it serves.”

The launch of the simplified customer onboarding process for MyCash reaffirms Digicel Samoa’s position as a leader in innovation and its dedication to serving the community. By making financial services more accessible, Digicel Samoa is contributing to a more inclusive and prosperous Samoa.