Watch Your Sky Pacific Favorites on the DTV App
Unlock endless entertainment with DTV, your all-in-one streaming service. Watch movies, TV shows, live sports, and news on your smartphone, tablet, computer, or smart TV. Enjoy flexible payment options and a 3-day free trial for new customers. While subscription pauses aren’t available, you can cancel anytime through "Plans and Payments." New content is added regularly to keep you entertained!
What is DTV?
DTV is a streaming service that lets you watch movies, TV shows, live sports, news, and documentaries—right from your phone. Download it now and turn any screen into your personal TV!
2. What benefits do I get with the new DTV App?
Enjoy seamless entertainment anytime, anywhere with no complicated setup. Never miss a moment of live sports, news, and dramas, whether at home or on the go. Get all your favorite movies, news, and sports in one place—entertainment at your fingertips!What’s new on DTV?
DTV is expanding to offer more accessible content, flexible payment options, and a wider audience reach—putting entertainment directly in your hands.
3. How do I purchase a DTV plan?
You can buy a DTV plan through several methods:
DTV App: Open the DTV app, go to your account, select "Plans & Payments," then choose a plan.
USSD: Dial *555# and follow the steps to select a DTV plan.
MyDigicel App: Open MyDigicel, go to "Plans & Bundles," select Digital Apps, then choose DTV plans.
MyCash App: Open MyCash, go to "Top Up," and select DTV premium plans.
4. Who is eligible for DTV?
DTV is available to all customers with a data connection and a compatible device (smartphone, TV, or computer).
5. How do I sign up for DTV?
Android: Download from the Google Play Store, install the app, sign up, and start streaming.
iOS: Download from the App Store, install the app, sign up, and start streaming.
Web: Visit tv.digicelpacific.com, log in, and select a plan.
Android TV: Install the DTV app from the Google Play Store and follow the prompts to register.
6. How can I buy a plan?
You can top up through MyDigicel, MyCash, credit/debit cards, or vouchers.
7. What are the different subscription plans available?
Plans vary by country. Check the MyDigicel App for available plans.
8. Can I pause my subscription?
No, subscriptions cannot be paused.
9. What kind of content is available on DTV?
DTV offers a variety of content, including movies, TV shows, live sports, news, documentaries, cartoons, and more.
10. Can I watch DTV on my TV?
Yes, you can watch DTV on your smart TV or by connecting an Android streaming device.
11. Can I watch DTV on my phone or tablet?
Yes, download the DTV app to stream content on your phone or tablet.
12. Can I watch DTV on my computer?
Yes, visit tv.digicelpacific.com to stream on your computer.
13. How do I watch Live Channels?
Open the DTV app and log in.
Tap “Live TV” on the homepage.
Select a channel and press play to start streaming.
14. How do I use the Channel Guide?
Open the DTV app and log in.
Tap “Live TV” to view all channels.
Select “Program Guide” to view ongoing and upcoming shows.
16. How can I contact DTV customer support?
Go to your profile, click “Give feedback,” and access our chatbot or support team.
17. What should I do if channels are not streaming?
Clear your cache via your account settings.
Log out and log back in.
Check if a plan is active for streaming.
Update the app if needed.
18. What should I do if I'm having trouble with DTV?
Ensure your subscription is active and you have internet access.
Make sure the app is up-to-date.
If problems persist, contact customer support.
19. Can I download content to watch offline?
No, DTV is a live streaming service.
20. Can I create multiple user profiles on DTV?
Only one user login is allowed per app account.
21. Is there a parental control feature on DTV?
Yes, DTV offers parental control features.
22. How does DTV protect my personal information?
All personal information is securely stored with encryption.
23. Can I delete my account?
Yes, follow the instructions to delete your account.
24. Can I share my DTV account with others?
Yes, but you can only log in to one device at a time.
25. Can I use DTV on multiple devices simultaneously?
No, DTV only allows streaming on one device at a time.
26. Will DTV add new content regularly?
Yes, new content will be added regularly.
27. Can I cast DTV content to my TV?
No, DTV does not currently support casting.
28. Does DTV offer a free trial?
Yes, new customers can enjoy a 3-day free trial.
29. Can I cancel my DTV subscription at any time?
Yes, cancel your subscription anytime via “Plans and Payments” in the app.
30. What is the difference between DTV and other streaming services?
DTV offers local content, live sports, news, a user-friendly experience, and dedicated local support.
31. Is DTV available in different languages?
No, DTV is available in English only.
What is DTV?
DTV is a streaming service that lets you watch movies, TV shows, live sports, news, and documentaries—right from your phone. Download it now and turn any screen into your personal TV!
2. What benefits do I get with the new DTV App?
Enjoy seamless entertainment anytime, anywhere with no complicated setup. Never miss a moment of live sports, news, and dramas, whether at home or on the go. Get all your favorite movies, news, and sports in one place—entertainment at your fingertips!What’s new on DTV?
DTV is expanding to offer more accessible content, flexible payment options, and a wider audience reach—putting entertainment directly in your hands.
3. How do I purchase a DTV plan?
You can buy a DTV plan through several methods:
DTV App: Open the DTV app, go to your account, select "Plans & Payments," then choose a plan.
USSD: Dial *555# and follow the steps to select a DTV plan.
MyDigicel App: Open MyDigicel, go to "Plans & Bundles," select Digital Apps, then choose DTV plans.
MyCash App: Open MyCash, go to "Top Up," and select DTV premium plans.
4. Who is eligible for DTV?
DTV is available to all customers with a data connection and a compatible device (smartphone, TV, or computer).
5. How do I sign up for DTV?
Android: Download from the Google Play Store, install the app, sign up, and start streaming.
iOS: Download from the App Store, install the app, sign up, and start streaming.
Web: Visit tv.digicelpacific.com, log in, and select a plan.
Android TV: Install the DTV app from the Google Play Store and follow the prompts to register.
6. How can I buy a plan?
You can top up through MyDigicel, MyCash, credit/debit cards, or vouchers.
7. What are the different subscription plans available?
Plans vary by country. Check the MyDigicel App for available plans.
8. Can I pause my subscription?
No, subscriptions cannot be paused.
9. What kind of content is available on DTV?
DTV offers a variety of content, including movies, TV shows, live sports, news, documentaries, cartoons, and more.
10. Can I watch DTV on my TV?
Yes, you can watch DTV on your smart TV or by connecting an Android streaming device.
11. Can I watch DTV on my phone or tablet?
Yes, download the DTV app to stream content on your phone or tablet.
12. Can I watch DTV on my computer?
Yes, visit tv.digicelpacific.com to stream on your computer.
13. How do I watch Live Channels?
Open the DTV app and log in.
Tap “Live TV” on the homepage.
Select a channel and press play to start streaming.
14. How do I use the Channel Guide?
Open the DTV app and log in.
Tap “Live TV” to view all channels.
Select “Program Guide” to view ongoing and upcoming shows.
16. How can I contact DTV customer support?
Go to your profile, click “Give feedback,” and access our chatbot or support team.
17. What should I do if channels are not streaming?
Clear your cache via your account settings.
Log out and log back in.
Check if a plan is active for streaming.
Update the app if needed.
18. What should I do if I'm having trouble with DTV?
Ensure your subscription is active and you have internet access.
Make sure the app is up-to-date.
If problems persist, contact customer support.
19. Can I download content to watch offline?
No, DTV is a live streaming service.
20. Can I create multiple user profiles on DTV?
Only one user login is allowed per app account.
21. Is there a parental control feature on DTV?
Yes, DTV offers parental control features.
22. How does DTV protect my personal information?
All personal information is securely stored with encryption.
23. Can I delete my account?
Yes, follow the instructions to delete your account.
24. Can I share my DTV account with others?
Yes, but you can only log in to one device at a time.
25. Can I use DTV on multiple devices simultaneously?
No, DTV only allows streaming on one device at a time.
26. Will DTV add new content regularly?
Yes, new content will be added regularly.
27. Can I cast DTV content to my TV?
No, DTV does not currently support casting.
28. Does DTV offer a free trial?
Yes, new customers can enjoy a 3-day free trial.
29. Can I cancel my DTV subscription at any time?
Yes, cancel your subscription anytime via “Plans and Payments” in the app.
30. What is the difference between DTV and other streaming services?
DTV offers local content, live sports, news, a user-friendly experience, and dedicated local support.
31. Is DTV available in different languages?
No, DTV is available in English only.
Eligibility: Open to all Digicel customers with a compatible device.
Free Trial: The 3-day trial is available for new customers only.
Payment: Subscription plans are available via the MyDigicel app, MyCash, vouchers, or credit/debit cards.
Device Limits: DTV can only stream on one device at a time.
Cancellation: You can cancel your subscription at any time through the "Plans and Payments" section in the app.
Data Charges: Data charges may apply when streaming content through mobile networks.
Content Availability: Content and plans may vary by country, and DTV may update its catalog regularly.
Eligibility: Open to all Digicel customers with a compatible device.
Free Trial: The 3-day trial is available for new customers only.
Payment: Subscription plans are available via the MyDigicel app, MyCash, vouchers, or credit/debit cards.
Device Limits: DTV can only stream on one device at a time.
Cancellation: You can cancel your subscription at any time through the "Plans and Payments" section in the app.
Data Charges: Data charges may apply when streaming content through mobile networks.
Content Availability: Content and plans may vary by country, and DTV may update its catalog regularly.