Watch With Your Whole Family And Friends!
Enjoy endless entertainment with a wide selection of movies, TV shows, live sports, and news, flexible payment options for affordability, and regular content updates to keep your viewing experience fresh and exciting.
1. What is Digicel TV?
Digicel TV is a streaming service that allows you to watch an extensive range of content, including movies, TV shows, live sports, news, and documentaries—all directly from your TV screen
2. Is the Digicel TV installation free, or is there a payable fee?
The installation fee is VT10,000.
3. How can I sign up for Digicel TV?
Sign up for Digicel TV at our Digicel stores in Nambatu (Port Vila) or Digicel Santo Flagship, complete a TV contract form, or register through our partners, Wilco Hardware (Vila & Santo) and Computer World.
4. What are the payment methods for Digicel TV?
You can purchase a Digicel TV plan via:
Flagships
MyCash
E-Post
Online payment
5. Is there a fee if my Digicel TV dish or decoder is damaged?
Yes, there is a VT5,000 fee if your TV decoder is damaged. However, if the TV dish is damaged, it will be replaced at no additional cost.
6. Will I have to pay a fee if I relocate?
Yes, a relocation fee of VT5,000 will apply.
7. Can I choose specific channels to purchase?
Unfortunately, channels cannot be selected individually for purchase. The package includes all available channels.
8. Does Digicel TV include channels in other languages?
No, Digicel TV is available in English only.
9. Can I watch two channels at once?
No, you can only view one channel at a time.
10. Are there flexible plans available for purchase?
Yes, Digicel TV offers a variety of flexible plans to cater to your viewing preferences.
11. Can my TV dish be mounted on the wall or on the ground?
Yes, your TV dish can be mounted either on your wall or on the ground, depending on your preference and the setup.
12. Who is eligible for Digicel TV?
Digicel TV is available to all customers, giving everyone the opportunity to enjoy endless entertainment.
13. Can I pause my subscription?
Unfortunately, subscriptions cannot be paused. However, you have the flexibility to cancel your subscription at any time.
14. What kind of content is available on Digicel TV?
Digicel TV offers a wide variety of content, including:
Movies
TV shows
Live sports
News
Documentaries
Cartoons
15. How can I contact Digicel TV customer support?
For assistance, you can reach our customer care team by calling 123 or by visiting any of our Digicel shops.
16. Can I download content to watch offline?
Since Digicel TV is a live streaming service, downloading content for offline viewing is not available at this time.
17. Will Digicel TV add new content regularly?
Yes! We regularly update the content on Digicel TV to keep things fresh and exciting for our viewers.
18. Will there be a cost if a Digicel TV equipment needs to be replaced? Yes, the amount charged is shown on the table below:
Reasons Types Of Issues Charge Change in STB or remote control, LNB or satellite dish. Any of these equipments are not working. But for remote control, check if no battery. Change of Equipment (specify) Depends on the equipment Changed. Breaking reception in areas with nearby terrestrial transmitters or towers or loss of audio or visual. Interferencee Free of charge. Relocation of equipment from one location to another or within the same location. Relocation of Equipment Depends on distance. Within Port Vila rate is 5,000VT. Realignment of satellite dish to capture good signal. Dish has been misplaced or moved. Dish Realignment Free of charge. Temporary dismantling of dish due to coming natural disaster (cyclone), relocation or renovation. Dish Dismantlee Charge of 1,000VT. Faulty STB with no response to trouble shooting. Faulty STB Free of charge. No light appearing on STB. STB No Powe Free of charge. Screen showing scramble channels. Scramble Channel Free of charge. Screen showing no signal. No Signal Free of charge. Customer wants to change location of dish from roof to the ground. Dish Ground Mount Ground Mount Installation is 15,000VT. Customer wants to change the location of the dish from roof to wall. Dish Ground Mount Wall Mount Installation is 12,000VT. Customer wants help to keep cables tidy and kept. Arrange Cable Charge of 500VT.
19. What are the Digicel TV plans and bundle prices? The prices of the Digicel TV plans and bundles are shown on the table below:
Plan Price Channels Channel Names Sports Pack VT3,000 6 TVWan, TVWan Sport, Premier League, ESPN, Rialto & TVWan Sports 2 Family Pack VT4,000 12 TVWan, ESPN, Paramount Network, Discovery Channel, Rialto, Nickelodeon, AAXN, Rock Entertainment, Daystar, Lovestar, Love Nature, Food Network & Lifetime Full Pack VT5,000 26 TVWan, ESPN, Paramount Network, Discovery Channel, Rialto, Nickelodeon, Crime Investigation, Premier League, CNN, ZEE TV, Star Gold, Colors, Cartoon Network, Lifetime, Warners Bro, Rock Entertainment, Entertainment Television, BBC World, Love Nature, TVWan Sport, TVWan Sports 2 and Inplus
20. What are the Digicel TV flexible plans available:
Digicel TV currently have 2 flexible plans.
1. Customers can save 4,000VT by purchasing a 3 months Digicel TV plan just for 11,000VT.
2. Customers can aslo buy 5 months of viewing and get 1 free month of viewing.
1. What is Digicel TV?
Digicel TV is a streaming service that allows you to watch an extensive range of content, including movies, TV shows, live sports, news, and documentaries—all directly from your TV screen
2. Is the Digicel TV installation free, or is there a payable fee?
The installation fee is VT10,000.
3. How can I sign up for Digicel TV?
Sign up for Digicel TV at our Digicel stores in Nambatu (Port Vila) or Digicel Santo Flagship, complete a TV contract form, or register through our partners, Wilco Hardware (Vila & Santo) and Computer World.
4. What are the payment methods for Digicel TV?
You can purchase a Digicel TV plan via:
Flagships
MyCash
E-Post
Online payment
5. Is there a fee if my Digicel TV dish or decoder is damaged?
Yes, there is a VT5,000 fee if your TV decoder is damaged. However, if the TV dish is damaged, it will be replaced at no additional cost.
6. Will I have to pay a fee if I relocate?
Yes, a relocation fee of VT5,000 will apply.
7. Can I choose specific channels to purchase?
Unfortunately, channels cannot be selected individually for purchase. The package includes all available channels.
8. Does Digicel TV include channels in other languages?
No, Digicel TV is available in English only.
9. Can I watch two channels at once?
No, you can only view one channel at a time.
10. Are there flexible plans available for purchase?
Yes, Digicel TV offers a variety of flexible plans to cater to your viewing preferences.
11. Can my TV dish be mounted on the wall or on the ground?
Yes, your TV dish can be mounted either on your wall or on the ground, depending on your preference and the setup.
12. Who is eligible for Digicel TV?
Digicel TV is available to all customers, giving everyone the opportunity to enjoy endless entertainment.
13. Can I pause my subscription?
Unfortunately, subscriptions cannot be paused. However, you have the flexibility to cancel your subscription at any time.
14. What kind of content is available on Digicel TV?
Digicel TV offers a wide variety of content, including:
Movies
TV shows
Live sports
News
Documentaries
Cartoons
15. How can I contact Digicel TV customer support?
For assistance, you can reach our customer care team by calling 123 or by visiting any of our Digicel shops.
16. Can I download content to watch offline?
Since Digicel TV is a live streaming service, downloading content for offline viewing is not available at this time.
17. Will Digicel TV add new content regularly?
Yes! We regularly update the content on Digicel TV to keep things fresh and exciting for our viewers.
18. Will there be a cost if a Digicel TV equipment needs to be replaced? Yes, the amount charged is shown on the table below:
| Reasons | Types Of Issues | Charge |
|---|---|---|
| Change in STB or remote control, LNB or satellite dish. Any of these equipments are not working. But for remote control, check if no battery. | Change of Equipment (specify) | Depends on the equipment Changed. |
| Breaking reception in areas with nearby terrestrial transmitters or towers or loss of audio or visual. | Interferencee | Free of charge. |
| Relocation of equipment from one location to another or within the same location. | Relocation of Equipment | Depends on distance. Within Port Vila rate is 5,000VT. |
| Realignment of satellite dish to capture good signal. Dish has been misplaced or moved. | Dish Realignment | Free of charge. |
| Temporary dismantling of dish due to coming natural disaster (cyclone), relocation or renovation. | Dish Dismantlee | Charge of 1,000VT. |
| Faulty STB with no response to trouble shooting. | Faulty STB | Free of charge. |
| No light appearing on STB. | STB No Powe | Free of charge. |
| Screen showing scramble channels. | Scramble Channel | Free of charge. |
| Screen showing no signal. | No Signal | Free of charge. |
| Customer wants to change location of dish from roof to the ground. | Dish Ground Mount | Ground Mount Installation is 15,000VT. |
| Customer wants to change the location of the dish from roof to wall. | Dish Ground Mount | Wall Mount Installation is 12,000VT. |
| Customer wants help to keep cables tidy and kept. | Arrange Cable | Charge of 500VT. |
19. What are the Digicel TV plans and bundle prices? The prices of the Digicel TV plans and bundles are shown on the table below:
| Plan | Price | Channels | Channel Names |
|---|---|---|---|
| Sports Pack | VT3,000 | 6 | TVWan, TVWan Sport, Premier League, ESPN, Rialto & TVWan Sports 2 |
| Family Pack | VT4,000 | 12 | TVWan, ESPN, Paramount Network, Discovery Channel, Rialto, Nickelodeon, AAXN, Rock Entertainment, Daystar, Lovestar, Love Nature, Food Network & Lifetime |
| Full Pack | VT5,000 | 26 | TVWan, ESPN, Paramount Network, Discovery Channel, Rialto, Nickelodeon, Crime Investigation, Premier League, CNN, ZEE TV, Star Gold, Colors, Cartoon Network, Lifetime, Warners Bro, Rock Entertainment, Entertainment Television, BBC World, Love Nature, TVWan Sport, TVWan Sports 2 and Inplus |
20. What are the Digicel TV flexible plans available:
Digicel TV currently have 2 flexible plans.
1. Customers can save 4,000VT by purchasing a 3 months Digicel TV plan just for 11,000VT.
2. Customers can aslo buy 5 months of viewing and get 1 free month of viewing.
Channel lineup includes TVWan, ESPN, Paramount Network, Discovery Channel, CNN, Nickelodeon, and more.
Plans are non-refundable and cannot be paused.
Digicel TV service is available only in English.
Fees apply for installation, relocation, and specific equipment replacements.
Channel lineup includes TVWan, ESPN, Paramount Network, Discovery Channel, CNN, Nickelodeon, and more.
Plans are non-refundable and cannot be paused.
Digicel TV service is available only in English.
Fees apply for installation, relocation, and specific equipment replacements.