These Terms and Conditions (“Terms”) apply to the “Better Connect, Better You” (the “Promotion”). You should read these Terms carefully before participating.

“We”, “us” or “our” means Digicel (Fiji) Pte Limited, and “you” or “your” means the Digicel user accessing or benefiting from this Promotion.

To participate in the promotion, customers must meet the following conditions:

• Be a Digicel Fiji customer with an active prepaid mobile or Unwired account.

• Be 18 years of age or older at the time of entry.

• Reside in Fiji during the promotional period.

• This promotion is not offered to Digicel / Unwired postpaid customers

• Employees of Digicel Fiji, its affiliates, and immediate family members are not eligible to participate in the prize draws.

To enter the draw:

1. Purchase any Prepaid or Unwired plan valued at FJ$10 or more during the promotional period.

2. Each qualifying purchase automatically grants one (1) entry into the prize draw.

To qualify:

• MyCash App users.

• Purchase either a $25 Prime Plan or a $35 Prime Plan via the MyCash App.

• There is no limit to the number of cashback rewards earned, provided each transaction meets the qualifying criteria.

By participating, customers agree to be bound by:

1. These Promotion Terms and Conditions

2. The Frequently Asked Questions (FAQs)

3. Digicel’s General Promotions Terms & Conditions available on the Digicel website

4. Digicel Fiji’s Fair Usage Policy applies.

5. Prepaid Terms and Conditions also apply.

Digicel Fiji reserves the right to:

a.     Modify or cancel the Promotion at any time;

b.     Notify users via SMS, the Digicel Pacific website, or social media;

c.       Disqualify any fraudulent or suspicious activity

1.     When does the 17th Birthday promotion start and end?

The promotion is from 1st October 2025 to 31st October 2025.

2.     Who is eligible to participate in the promotion?

All Digicel Fiji prepaid and unwired customers who opt-in or purchase $10 or more plans during the promotion period are eligible.

3.     How do I participate in this draw?

Simply recharge using My Digicel App and go into the draw to win prizes

4.     So the participation is automatic, I just to have recharge my phone using MyDigicel App and my name will go into the draw.

Yes, that’s correct

5.     How do I know that I have entered to the draw for Iphone 17 or Consolation Prizes?

An SMS will be sent to your phone to advise that you have participated in this promotion

6.     How do I enter the Ultimate Upgrade prize?

Simply participate and your number will be gone into automatic draw for this ultimate prize

7.     What are other prizes is available on the Ultimate Upgrade promotion?

8.What is the draw date for Major prize under Ultimate Upgrade

6th, 13th, 20th, 27th Oct & 3rd Nov

9. How many times can I enter the Ultimate Upgrade draw?

Each eligible purchase or opt-in counts as one entry.

10. Can I redeem the prizes for cash or transfer them?

No, prizes are not transferable or redeemable for cash.

11. How are the prizes drawn?

Winners are selected at random through a secure electronic draw platform.

12. Will I be notified when I have received a prize?

Yes, via a SMS or Customer care

13. Who cannot participate in the Promotion?

Any current director, officer, employee, or agent of Digicel or any of their respective parents, subsidiaries, divisions, or affiliated companies, franchisees or service agencies, independent contractors or suppliers of services to Digicel;

14. Immediate families of current Digicel employees;

Employees and immediate families of employees of any company associated with this Promotion; Persons who do not reside in Fiji Islands.

For any feedback or queries, please email CustomerCareFiji@digicelpacific.com