Premium Plans for DTV
Details
| Plan | Price | Additional Data | Validity |
|---|---|---|---|
| Premium DTV 1 Day | 200VT | 1GB | 1 day |
| Premium DTV 7 Days | 1,000VT | 7GB | 7 days |
| Premium DTV 30 Days | 2,500VT | 10GB | 30 days |
The Basic Package includes 6 channels + 6 local channels which total up to 12 channels. The Premium Package has 24 channels + 6 local channels which total up to 30 channels.
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1. What are the packages offered for DigicelTV App?
There are two (2) packages, the Basic Package which includes 6 channels + 6 local channels which total up to 12 channels. The Premium Package has 24 channels + 6 local channels which total up to 30 channels. See below the list of channel for each package;
Channel Basic Premium TVWAN Pacific ✅ ✅ ROK ✅ ✅ ABC Australia ✅ ✅ Aljazeera ✅ ✅ CCTV 4 ✅ ✅ Daystar ✅ ✅ TV 1 ✅ ✅ TV 5 ✅ ✅ TV 3 ✅ ✅ Government TV ✅ ✅ EFKS TV ✅ ✅ NUS TV ✅ ✅ Trace Urban ❌ ✅ Rock Extreme ❌ ✅ Rock Entertainment ❌ ✅ Love Nature ❌ ✅ Outdoor ❌ ✅ AXN ❌ ✅ Nickelodeon ❌ ✅ Planet Fun ❌ ✅ Edge Channel ❌ ✅ ESPN ❌ ✅ ESPN 2 ❌ ✅ Premier League ❌ ✅ TWWAN Sports Pacific ❌ ✅
2. How will I be able to watch these channels?
The Basic package is free by default and available to everyone. Free data will be offered with your Prime bundle to use for the DTV App.
To watch premium channels, you would have to buy a Premium plan which comes with additional data.
Plan Name Price Additional Data Validity Premium DTV 1 Day $2.00 1GB 1 day Premium DTV 3 Days $5.00 2GB 3 days Premium DTV 5 Days $10.00 5GB 5 days Premium DTV 30 Days $30.00 15GB 30 days
3. How to ACTIVATE & ACCESS DigicelTV App Premium Channels?
MyDigicel App - Open app & click ‘Plans & Bundles’ > Click on ‘Available Plans’ tab & select ‘DTV Premium Plans’ > Pick a Premium plan & activate > Once activation SMS is received, login to DTV app & stream.
USSD *123# > Open phone keypad and Dial *123# > Enter 7 ‘DTV Premium’ & Send > Pick a Premium plan & activate > Once activation SMS is received, login to DTV app & stream.
4. Will the channels I see on PlayGo be available on the new Digicel TV App?
Yes, channels that were on PlayGo will also be available on DTV App with more added to the list.
5. Why are there two (2) launch dates?
The launching of the new DTV App will be done in two (2) phases. Phase One, will be the integration of the sports, news & entertainment channels and will be available for streaming by the 1st July.
Phase Two, will be the integration of all the local channels on DTV and will be available on app by 1st August.
6. Why are the local channels only available on the 1st August 2022?
The local channels require more time to be integrated into the new app, therefore will only be available by the 1st of August, this transition time may be shorter and Digicel will notify all customers should the integration complete earlier than anticipated.
7. How can I download the Digicel TV App?
It is available for download on PlayStore and AppStore.
8. Is DigcelTV available to both prepaid and postpaid subscribers to use?
Yes, both prepaid and postpaid subscribers can download and use the DTV App.
9. What is the difference between the PlayGo App and the DTV App?
The new DTV App will have 30 channels in comparison to PlayGo it had 21 channels. DTV App offers a more improved user experience, more content such American Football League (AFL), NRL, NRC, State of Origin and will also be broadcasting the Birmingham Commonwealth 2022 and so much more for the family and kids.
10. Why is the PlayGo App transitioning to Digicel TV App?
Digicel aim to give our customers the best experience when streaming sports, news, favourite TV shows on their phones anytime and anywhere. In this regard, Digicel has decided to step away from the PlayGo app and offer a more improved mobile application with a wide selection of channels and content to choose from.
11. Will I need to delete the PlayGo app from my phone and download the new Digicel TV App?
Yes, all users with the PlayGo app are advised to remove (uninstall) PlayGo and download the new Digicel TV App available in PlayStore and AppStore.
12. Will I still be able to use my PlayGo data until the 30th June?
Yes, if you are currently on a plan with allocated PlayGo data you will be able use your bundle until expiry date.
13. What device operating system is DTV App compatible on?
Operating Systems compatible to download app are, Android 5 or higher and IOS 11 or higher.
14. Is Digicel TV App the same as DigiTV?
No, Digicel TV App is independent and is the replacement of the PlayGo application. This is meant to be used on mobile’s only.
Digicel TV license and content rights are different to that of DTV App. The content and channels may differ. There would be some channel’s and content which would be identical.
15. What is NEW on Digicel TV App?
All local radio stations that were on GoLoud are now available on DigicelTV App:
Radio 2AP
MagikFM
Eyespy Radio
StarFM
Laufou
NEW Radios to our list:
MaloFM
TalofaFM
1. What are the packages offered for DigicelTV App?
There are two (2) packages, the Basic Package which includes 6 channels + 6 local channels which total up to 12 channels. The Premium Package has 24 channels + 6 local channels which total up to 30 channels. See below the list of channel for each package;
| Channel | Basic | Premium |
|---|---|---|
| TVWAN Pacific | ✅ | ✅ |
| ROK | ✅ | ✅ |
| ABC Australia | ✅ | ✅ |
| Aljazeera | ✅ | ✅ |
| CCTV 4 | ✅ | ✅ |
| Daystar | ✅ | ✅ |
| TV 1 | ✅ | ✅ |
| TV 5 | ✅ | ✅ |
| TV 3 | ✅ | ✅ |
| Government TV | ✅ | ✅ |
| EFKS TV | ✅ | ✅ |
| NUS TV | ✅ | ✅ |
| Trace Urban | ❌ | ✅ |
| Rock Extreme | ❌ | ✅ |
| Rock Entertainment | ❌ | ✅ |
| Love Nature | ❌ | ✅ |
| Outdoor | ❌ | ✅ |
| AXN | ❌ | ✅ |
| Nickelodeon | ❌ | ✅ |
| Planet Fun | ❌ | ✅ |
| Edge Channel | ❌ | ✅ |
| ESPN | ❌ | ✅ |
| ESPN 2 | ❌ | ✅ |
| Premier League | ❌ | ✅ |
| TWWAN Sports Pacific | ❌ | ✅ |
2. How will I be able to watch these channels?
The Basic package is free by default and available to everyone. Free data will be offered with your Prime bundle to use for the DTV App.
To watch premium channels, you would have to buy a Premium plan which comes with additional data.
| Plan Name | Price | Additional Data | Validity |
|---|---|---|---|
| Premium DTV 1 Day | $2.00 | 1GB | 1 day |
| Premium DTV 3 Days | $5.00 | 2GB | 3 days |
| Premium DTV 5 Days | $10.00 | 5GB | 5 days |
| Premium DTV 30 Days | $30.00 | 15GB | 30 days |
3. How to ACTIVATE & ACCESS DigicelTV App Premium Channels?
MyDigicel App - Open app & click ‘Plans & Bundles’ > Click on ‘Available Plans’ tab & select ‘DTV Premium Plans’ > Pick a Premium plan & activate > Once activation SMS is received, login to DTV app & stream.
USSD *123# > Open phone keypad and Dial *123# > Enter 7 ‘DTV Premium’ & Send > Pick a Premium plan & activate > Once activation SMS is received, login to DTV app & stream.
4. Will the channels I see on PlayGo be available on the new Digicel TV App?
Yes, channels that were on PlayGo will also be available on DTV App with more added to the list.
5. Why are there two (2) launch dates?
The launching of the new DTV App will be done in two (2) phases. Phase One, will be the integration of the sports, news & entertainment channels and will be available for streaming by the 1st July.
Phase Two, will be the integration of all the local channels on DTV and will be available on app by 1st August.
6. Why are the local channels only available on the 1st August 2022?
The local channels require more time to be integrated into the new app, therefore will only be available by the 1st of August, this transition time may be shorter and Digicel will notify all customers should the integration complete earlier than anticipated.
7. How can I download the Digicel TV App?
It is available for download on PlayStore and AppStore.
8. Is DigcelTV available to both prepaid and postpaid subscribers to use?
Yes, both prepaid and postpaid subscribers can download and use the DTV App.
9. What is the difference between the PlayGo App and the DTV App?
The new DTV App will have 30 channels in comparison to PlayGo it had 21 channels. DTV App offers a more improved user experience, more content such American Football League (AFL), NRL, NRC, State of Origin and will also be broadcasting the Birmingham Commonwealth 2022 and so much more for the family and kids.
10. Why is the PlayGo App transitioning to Digicel TV App?
Digicel aim to give our customers the best experience when streaming sports, news, favourite TV shows on their phones anytime and anywhere. In this regard, Digicel has decided to step away from the PlayGo app and offer a more improved mobile application with a wide selection of channels and content to choose from.
11. Will I need to delete the PlayGo app from my phone and download the new Digicel TV App?
Yes, all users with the PlayGo app are advised to remove (uninstall) PlayGo and download the new Digicel TV App available in PlayStore and AppStore.
12. Will I still be able to use my PlayGo data until the 30th June?
Yes, if you are currently on a plan with allocated PlayGo data you will be able use your bundle until expiry date.
13. What device operating system is DTV App compatible on?
Operating Systems compatible to download app are, Android 5 or higher and IOS 11 or higher.
14. Is Digicel TV App the same as DigiTV?
No, Digicel TV App is independent and is the replacement of the PlayGo application. This is meant to be used on mobile’s only.
Digicel TV license and content rights are different to that of DTV App. The content and channels may differ. There would be some channel’s and content which would be identical.
15. What is NEW on Digicel TV App?
All local radio stations that were on GoLoud are now available on DigicelTV App:
Radio 2AP
MagikFM
Eyespy Radio
StarFM
Laufou
NEW Radios to our list:
MaloFM
TalofaFM