CHEEHOO On the Better Network
Let Every Minute Shine with Digital Joy!
We are bringing you the gift of connection like never before! As a mobile operator, we used to just sell minutes and MBs, but now, we are delivering digital experiences and endless engagement.
That means we are always here, always on, and always ready with something special for everyone. No matter what you’re into, we’ve got something to brighten every minute of every day.
Here’s our new Digicel Prime Bundles for Prepaid Customers
| Plan Name | Validity | Voice | SMS | Voice Mins (Intl & Offnet) | Data (Any Use) | DTV App | Mobile Gaming (Clash Of Clans) | Total GB's |
|---|---|---|---|---|---|---|---|---|
| Prime Cheehoo $3 | 1 day | 30 | 30 | n.a | 1GB | 1GB | 1GB | 3GB |
| Prime Cheehoo $5 | 1 day | 50 | 50 | n.a | 2GB | 1GB | 1GB | 4GB |
| Prime Cheehoo $6 | 1 day | 60 | 60 | n.a | 3GB | 1GB | 1GB | 5GB |
| Prime Cheehoo $7 | 3 days | 70 | 70 | n.a | 3GB | 2GB | 2GB | 7GB |
| Prime Cheehoo $11 | 5 days | 110 | 110 | 15 | 4GB | 3GB | 3GB | 10GB |
| Prime Cheehoo $13 | 7 days | Unlimited | Unlimited | 30 | 8GB | 4GB | 4GB | 16GB |
| Prime Cheehoo $18 | 7 days | Unlimited | Unlimited | 60 | 18GB | 4GB | 4GB | 26GB |
| Prime Cheehoo $21 | 7 days | Unlimited | Unlimited | 100 | 21GB | 5GB | 5GB | 31GB |
| Prime Cheehoo $25 | 7 days | Unlimited | Unlimited | 120 | 30GB | 5GB | 5GB | 40GB |
| Prime Cheehoo $35 | 14 days | Unlimited | Unlimited | 120 | 45GB | 5GB | 5GB | 55GB |
| Prime Cheehoo $60 | 28 days | Unlimited | Unlimited | 150 | 60GB | 10GB | 10GB | 80GB |
| Prime Cheehoo $80 | 28 days | Unlimited | Unlimited | 200 | 100GB | 10GB | 10GB | 120GB |
| Prime Cheehoo $149 | 28 days | Unlimited | Unlimited | 300 | 300GB | 10GB | 10GB | 320GB |
What are Digicel Prime Bundles?
Our Digicel Prime Bundles feature our 2 Digital Apps. DTV for streaming & Radio & Clash of Clans for mobile gaming. each with its own super generous data allotment so that customers can experience and enjoy them as they live their digital lives. Digicel Prime Bundles also features Free access to MyDigicel App & MyCash App.
2. Are all customers able to purchase the Digicel Prime Bundles?
Yes, all customers will have access to purchase the Digicel Prime Bundles and there are different plans available to Prepaid customers.
3. Which Apps are included in the Digicel Prime Bundles?
Digicel Prime Bundles include 2 Digital Apps. Here's a run-down:
DTV – your app for TV & Radio anytime, anywhere
Clash of Clans – for gaming
In addition, and for Free to access for any of our customers is also our My Digicel App & MyCash App.
4. What do I need to do?
Prepaid customers can purchase a Prime Cheehoo Bundle plan by logging onto to MyDigicel App or by dialing *123# and going through the menu and steps. Otherwise, if customers are unsure of how to purchase a Digicel Prime Bundle, they can dial our 123-customer care helpline for free or visit any of our retail stores where our team can assist.
5. How much data will the Digital Apps offer our Customers?
Here’s our new Digicel Prime Bundles for our Prepaid Customers;
Plan Name Validity Onnet Voice Voice Mins (Intl & Offnet) Data (Any Use) DTV App Mobile Gaming (Clash Of Clans) Total GB's Prime $3 1 Day 30 n.a 1 GB 1 GB 1 GB 3 GB Prime $5 1 Day 50 n.a 2 GB 1 GB 1 GB 4 GB Prime $6 1 Day 60 n.a 3 GB 1 GB 1 GB 5 GB Prime $7 3 Days 70 n.a 3 GB 2 GB 2 GB 7 GB Prime $11 5 Days 110 15 4 GB 3 GB 3 GB 10 GB Prime $13 7 Days Unlimited 30 8 GB 4 GB 4 GB 16 GB Prime $15 7 Days Unlimited 60 12 GB 4 GB 4 GB 20 GB Prime $18 7 Days Unlimited 60 20 GB 4 GB 4 GB 28 GB Prime $21 7 Days Unlimited 100 25 GB 5 GB 5 GB 35 GB Prime $25 7 Days Unlimited 120 30 GB 5 GB 5 GB 40 GB Prime $35 14 Days Unlimited 120 45 GB 5 GB 5 GB 55 GB Prime $60 28 Days Unlimited 150 70 GB 10 GB 10 GB 90 GB Prime $80 28 Days Unlimited 200 100 GB 10 GB 10 GB 120 GB Prime $149 28 Days Unlimited 300 300 GB 10 GB 10 GB 320 GB
Data allowance increase;
➢ Prime $18 – any use data increase from 18GB to 20GB
➢ Prime $21 – any use data increase from 21GB to 25GB
➢ Prime $60 – any use data increase from 60GB to 70GB
6. What are the Charging Priorities by Digital App
➢ DTV: DTV Bundle > Data Bundle > Main Credit
➢ Clash of Clans: Clash of Clans data > Data Bundle > Main Credit
7. What is the different service offering between Basic and Premium?
DTV
Premium
Access to 26 Channels
Basic
Access to 6 Channels
My Digicel App
All features and functionality available on My Digicel App is Free to Browse
8. How do I check my balance?
MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via USSD – Balance check *120# or Bundle Check *130#.
9. Will my Prime bundle work while I am roaming?
No, Prime bundles does not work while Roaming overseas.
10. Will I get a notification when a service within an App is not included in the dedicated data allotment of an App
No, the customer will not get notification from the apps to confirm that activity on the app is not included in the data bundle for that app. If the customer has normal data remaining, usage will be charged to that bundle automatically.
11. Does my normal data bundle get used when I still have the data bundles for the apps available?
No. If you have enough data bundles for the apps left and you are using the apps, then your normal data bundle will not be used. It will only be used when you have exhausted the data bundles specifically for the apps.
If you continue to use the apps and you have exhausted your data bundles for the apps, your normal data bundle will then be used.
12. Does my Any Use and Digital App’s Data Rollover?
No. Your any use data & App data does not rollover. On new purchase you will get a new set of bundles.
What are Digicel Prime Bundles?
Our Digicel Prime Bundles feature our 2 Digital Apps. DTV for streaming & Radio & Clash of Clans for mobile gaming. each with its own super generous data allotment so that customers can experience and enjoy them as they live their digital lives. Digicel Prime Bundles also features Free access to MyDigicel App & MyCash App.
2. Are all customers able to purchase the Digicel Prime Bundles?
Yes, all customers will have access to purchase the Digicel Prime Bundles and there are different plans available to Prepaid customers.
3. Which Apps are included in the Digicel Prime Bundles?
Digicel Prime Bundles include 2 Digital Apps. Here's a run-down:
DTV – your app for TV & Radio anytime, anywhere
Clash of Clans – for gaming
In addition, and for Free to access for any of our customers is also our My Digicel App & MyCash App.
4. What do I need to do?
Prepaid customers can purchase a Prime Cheehoo Bundle plan by logging onto to MyDigicel App or by dialing *123# and going through the menu and steps. Otherwise, if customers are unsure of how to purchase a Digicel Prime Bundle, they can dial our 123-customer care helpline for free or visit any of our retail stores where our team can assist.
5. How much data will the Digital Apps offer our Customers?
Here’s our new Digicel Prime Bundles for our Prepaid Customers;
| Plan Name | Validity | Onnet Voice | Voice Mins (Intl & Offnet) | Data (Any Use) | DTV App | Mobile Gaming (Clash Of Clans) | Total GB's |
|---|---|---|---|---|---|---|---|
| Prime $3 | 1 Day | 30 | n.a | 1 GB | 1 GB | 1 GB | 3 GB |
| Prime $5 | 1 Day | 50 | n.a | 2 GB | 1 GB | 1 GB | 4 GB |
| Prime $6 | 1 Day | 60 | n.a | 3 GB | 1 GB | 1 GB | 5 GB |
| Prime $7 | 3 Days | 70 | n.a | 3 GB | 2 GB | 2 GB | 7 GB |
| Prime $11 | 5 Days | 110 | 15 | 4 GB | 3 GB | 3 GB | 10 GB |
| Prime $13 | 7 Days | Unlimited | 30 | 8 GB | 4 GB | 4 GB | 16 GB |
| Prime $15 | 7 Days | Unlimited | 60 | 12 GB | 4 GB | 4 GB | 20 GB |
| Prime $18 | 7 Days | Unlimited | 60 | 20 GB | 4 GB | 4 GB | 28 GB |
| Prime $21 | 7 Days | Unlimited | 100 | 25 GB | 5 GB | 5 GB | 35 GB |
| Prime $25 | 7 Days | Unlimited | 120 | 30 GB | 5 GB | 5 GB | 40 GB |
| Prime $35 | 14 Days | Unlimited | 120 | 45 GB | 5 GB | 5 GB | 55 GB |
| Prime $60 | 28 Days | Unlimited | 150 | 70 GB | 10 GB | 10 GB | 90 GB |
| Prime $80 | 28 Days | Unlimited | 200 | 100 GB | 10 GB | 10 GB | 120 GB |
| Prime $149 | 28 Days | Unlimited | 300 | 300 GB | 10 GB | 10 GB | 320 GB |
Data allowance increase;
➢ Prime $18 – any use data increase from 18GB to 20GB
➢ Prime $21 – any use data increase from 21GB to 25GB
➢ Prime $60 – any use data increase from 60GB to 70GB
6. What are the Charging Priorities by Digital App
➢ DTV: DTV Bundle > Data Bundle > Main Credit
➢ Clash of Clans: Clash of Clans data > Data Bundle > Main Credit
7. What is the different service offering between Basic and Premium?
DTV
Premium
Access to 26 Channels
Basic
Access to 6 Channels
My Digicel App
All features and functionality available on My Digicel App is Free to Browse
8. How do I check my balance?
MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via USSD – Balance check *120# or Bundle Check *130#.
9. Will my Prime bundle work while I am roaming?
No, Prime bundles does not work while Roaming overseas.
10. Will I get a notification when a service within an App is not included in the dedicated data allotment of an App
No, the customer will not get notification from the apps to confirm that activity on the app is not included in the data bundle for that app. If the customer has normal data remaining, usage will be charged to that bundle automatically.
11. Does my normal data bundle get used when I still have the data bundles for the apps available?
No. If you have enough data bundles for the apps left and you are using the apps, then your normal data bundle will not be used. It will only be used when you have exhausted the data bundles specifically for the apps.
If you continue to use the apps and you have exhausted your data bundles for the apps, your normal data bundle will then be used.
12. Does my Any Use and Digital App’s Data Rollover?
No. Your any use data & App data does not rollover. On new purchase you will get a new set of bundles.