Prime Cheehoo Plans
Promotion Details
Start Date: 20th August 2024
End Date: On-going
Participants: Prepaid and Postpaid Capped
To provide customers the best 5G experiences with faster Speeds we would like to announce the launch of three Additional Prepaid Prime Bundles. The promotional bundles will be new additional Prime Bundles that will be available on MyDigicel App and *123#.
The additional Prime bundles is as per below;
Prime Cheehoo $6 valid for 1 day,
Prime Cheehoo $80 valid for 28 days,
Prime Cheehoo $149 also valid for 28 days.
The additional Prime Bundles can be summarized as
per below:
| Plan Name | Validity | Voice | SMS | Voice Mins (Intl & Offnet) | Data (Any Use) | DTV App | BIP App | Loop App | Total GB's |
|---|---|---|---|---|---|---|---|---|---|
| Prime Cheehoo $6 | 1 Day | 60 | na | 3 GB | 1 GB | 1 GB | 1 GB | 6 GB | |
| Prime Cheehoo $80 | 28 Days | Unlimited | 80 | 100 GB | 10 GB | 10 GB | 10 GB | 130 GB | |
| Prime Cheehoo $149 | 28 Days | Unlimited | 100 | 300 GB | 10 GB | 10 GB | 10 GB | 330 GB |
1. What are Digicel Prime Bundles?
Our Digicel Prime Bundles feature our suite of THREE Digital Apps. DTV for streaming, radio & podcast, BiP for messaging, video calls, gaming and marketplaces and Loop for news- each with its own super generous data allotment so that customers can experience and enjoy them as they live their digital lives. Digicel Prime Bundles also features Free access to MyDigicel app.
2. Are all customers able to purchase the Digicel Prime Bundles?
Yes, all customers will have the access to purchase the Digicel Prime Bundles and there are different plans available to both prepaid and postpaid customers.
3. Which Apps are included in the Digicel Prime Bundles?
Digicel Prime Bundles include 3 Digital Apps. Here's a run-down:
BiP – your instant messaging-video chats and discovery service
DTV – your app for TV & Radio anytime, anywhere
Loop – your news now
In addition, and for Free to access for any of our customers is also our My Digicel App & MyCash App.
4. What do I need to do?
Prepaid customers can purchase a Prime Cheehoo Bundle plan by logging onto to MyDigicel App or by dialing *123# and going through the menu and steps. Otherwise, if customers are unsure of how to purchase a Digicel Prime Bundle, they can dial our 123 customer care helpline for free or visit any of our retail stores where our team can assist you.
Postpaid customers can sign up on a Digicel Smart Prime Plans by contacting his/her Account Manager to sign up to their preferred plan of choice.
5. How much data will the Digital Apps offer our Customers?
Here’s our new Digicel Prime Bundles for our Prepaid Customers;
PREPAID PRIME CHEEHOO PLANS
Plan Name Validity Voice SMS Voice Min (Intl & offnet) Data Any-Use DTV APP Bip App Loop App Total GB's Prime Cheehoo $3 1 Day 30 30 n/a 1 GB 1 GB 1 GB 1 GB 4 GB Prime Cheehoo $5 1 Day 50 50 n/a 2 GB 1 GB 1 GB 1 GB 5 GB Prime Cheehoo $7 3 Days 70 70 n/a 3 GB 2 GB 2 GB 2 GB 9 GB Prime Cheehoo $11 5 Days 110 110 n/a 4 GB 3 GB 3 GB 3B 13 GB Prime Cheehoo $13 7 Days Unlimited Unlimited 15 8 GB 5 GB 5 GB 5 GB 23 GB Prime Cheehoo $15 7 Days Unlimited Unlimited 20 12 GB 5 GB 5 GB 5 GB 27 GB Prime Cheehoo $21 7 Days Unlimited Unlimited 30 21 GB 5 GB 5 GB 5 GB 36 GB Prime Cheehoo $25 7 Days Unlimited Unlimited 45 30 GB 5 GB 5 GB 5 GB 45 GB Prime Cheehoo $60 28 Days Unlimited Unlimited 60 60 GB 10 GB 10 GB 10 GB 90 GB
POSTPAID PRIME PLANS
Please contact your account manager or corporate sales rep for Plan Options and sign up.
What are the specifications on the Apps provided in the Prime Bundles
DTV: Data allowance is available for DTV & Radio usage only; No other apps or browser will be able to access the data in the dedicated app data other than DTV traffic. When the DTV bundle is exhausted customers will be charged from their regular data bundle if available then their main credit if the regular data bundle runs out. Premium plans will differentiate the subscription that is applied to customer’s account. The basic version includes 6 Channel’s while the Premium includes 19 Channels.
BiP: Data allowance is available for BiP use only. No other apps or browser will be able to access the data in the dedicated app other than BiP traffic for Voice & Video call respectively. Access to Discovery and games will also be charged to the BIP data bundle. Any messaging or texting on BIP is FREE and will not be deducted from this data bundle. Once the bundle is exhausted customers will be charged from their main data for BiP usage then main credit if the regular data bundle runs out. Qualified plans will differentiate the subscription that is applied to customer’s account.
Loop: Data allowance is available for the use of Loop only. No other apps or browser will be able to access the data in the dedicated app other than the Loop app. Once the bundle is exhausted, customers will be charged from their main data for Loop usage then main credit if the regular data bundle runs out. Qualified plans will differentiate the subscription that is applied to customer’s account.
2. What are the Charging Priorities by Digital App
BiP Usage: BiP promo > BiP Bundle > Data Bundle > Main Credit
DTV: DTV Bundle > Data Bundle > Main Credit
Loop: Loop data > Data Bundle > Main Credit
3. What is the different service offering between Basic and Premium
BIP
FREE Bip to Bip Messages, Voice notes, pictures and video messaging
Any video and voice calling is charged to the BIP bundle
Discovery and Games is charged to normal data bundle
DTV
Premium
Access to 19 Channels
Basic
Access to 6 Channels
My Digicel App
All features and functionality available on MDA. My Digicel App is Free to Brows
4. How do I check my balance?
MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via USSD – Balance check *120# or Bundle Check *130#.
MDA Example below:
5. Will my Prime bundle work while I am roaming?
No, Prime bundles does not work while Roaming overseas.
6. Will I get a notification when a service within an App is not included in the dedicated data allotment of an App
No, the customer will not get notification from the apps to confirm that activity on the app is not included in the data bundle for that app. If the customer has normal data remaining, usage will be charged to that bundle automatically.
7. Does my normal data bundle get used when I still have the data bundles for the apps available?
No. If you have enough data bundles for the apps left and you are using the apps, then your normal data bundle will not be used. It will only be used when you have exhausted the data bundles specifically for the apps.
If you continue to use the apps and you have exhausted your data bundles for the apps, your normal data bundle will then be used.
8. Does my Any Use and Digital App’s Data Rollover?
No. Your any use data & App data does not rollover. On new purchase you will get a new set of bundles.
9. O le a le aoga o Prime Bundles?
O Digicel prime bundles o auaunaga tau telefoni e mafai ona faaaogaina e le mamalu ole atunuu i luga o upega tafailagi, maimoa ai ile DTV Iuga ole telefoni, lafo feau tusitusia pe fai valaau i luga ole BIP ma faitau talafou i luga ole Loop. O nei auaunaga e aofia ai ma minute mo valaau i isi telefoni Digicel faapea ma feau tusitusia i soo se telefoni feaveai i totonu o Samoa faapea ma minute mo valaau i numera i isi faletelefoni i totonu o Samoa faapea atunuu e 15 ua lisiina mo lenei auaunaga e aofia ai:
Ausetalia, Niu Sila, Amerika/Alaska/Hawaii, Amerika Samoa, Saina, Peretania, Kanata, Iapani, Sigapoa, Hong Kong, Digicel Fiti, Digicel Toga, Digicel Vanuatu, Digicel Papua Niukini & Digicel Nauru.
10. E mafai ona faatau e soo se tagata e iai telefoni Digicel Prime Bundles?
O Prime bundles e mafai ona faatau e soo se tagata o loo faaaogaina le auaunaga a le Digicel ma e eseese bundles e mafai ona filifili ai e tusa ma lou manao.
11. O a Apps o lo'o aofia i le Digicel Prime Bundles?
Digicel Prime Bundles e aofia ai le 3 Digital Apps. O se fa'asologa lenei:
DTV – ala ata TV & Leitio i so'o se taimi, so'o se nofoaga
BiP – mo le faia o valaau ma feau tusitusia
Loop – mo talafou I mea o loo tutupu I Samoa, Pasifika ma le lalolagi atoa
E le gata i lea, e mafai ona ola fua le My Digicel Pacific & MyCash App e aunoa ma se data I luga o lau telefoni Digicel.
4. E faafefea ona ou faatauina lenei auaunaga ole Prime Cheehoo?
O Prime cheehoo bundles e mafai ona faatauina i luga ole MyDigicel App & le viliina lea ole *123#. E mafai foi ona valaau ile numera vili fua 123 poo le asiasi i se faleoloa Digicel lata ane mo se fesoasoni ile faatauina o Prime Cheehoo bundles.
Mo i latou e manaomia auaunaga totogi masina (postpaid), valaau le 126 i taimi faigaluega (8am – 5pm) poo le agai sao mai ile Ofisa autu ile SNPF Plaza Level 2 e faatalatalnoa lau mataupu ma faamautu le auaunaga totogi masina e ala lea i lou saini ile maliega ae lei tuuina atu le auaunaga.
5. E fia data, minute & text e maua i auaunaga ole Prime Cheehoo?
E 12 Prime Cheeoo bundles o loo faapea ona maua i luga ole MyDigicel App & *123# ma o vaevaega nei o bundles e pei ona faailoa atu i lalo:
PRIME CHEEHOO PLANS – Auaunaga totogi muamua (prepaid)
Plan Name Validity Voice SMS Voice Mins (Intl & Offnet) Data (Any Use) DTV App BIP App Loop App Total GB's Prime Cheehoo $3 1 Day 30 30 na 1 GB 1 GB 1 GB 1 GB 4 GB Prime Cheehoo $5 1 Day 50 50 na 2 GB 1 GB 1 GB 1 GB 5 GB Prime Cheehoo $7 3 Days 70 70 na 3 GB 2 GB 2 GB 2 GB 9 GB Prime Cheehoo $11 5 Day 110 110 na 4 GB 3 GB 3 GB 3 GB 13 GB Prime Cheehoo $13 7 Days Unlimited Unlimited 15 8 GB 5 GB 5 GB 5 GB 23 GB Prime Cheehoo $15 7 Days Unlimited Unlimited 20 12 GB 5 GB 5 GB 5 GB 27 GB Prime Cheehoo $21 7 Days Unlimited Unlimited 30 21 GB 5 GB 5 GB 5 GB 36 GB Prime Cheehoo $25 7 Days Unlimited Unlimited 45 30 GB 5 GB 5 GB 5 GB 45 GB Prime Cheehoo $60 7 Days Unlimited Unlimited 60 60 GB 10 GB 10 GB 10 GB 90 GB
6. O a aoga poo fa'amatalaga o Apps o lo'o faatauina faatasi ma Prime Bundles?
DTV: O le DTV Data e faaaogaina i luga ole DTV App poo le ala ata & leitio. E le mafai ona faaaoga le DTV data i soo se vaega i luga o upega tafailagi sei vagana le DTV app.
A maea le DTV data ae o loo faaauau pea lau faaaoga i luga o le DTV App o le a faapea ona faaaoga le data mo soo se auaunaga (any use data) i luga o upega tafailagi. O DTV data o loo faatau faatasi ma Prime Cheehoo bundles e mafai ona e maimoa ai i ala ata e 6. O Premium DTV plans o loo faapea ona maua i luga ole MyDigicel App ma *123# e mafai ona e maimoa ai i ala ata e 19 e aofia ai ma ala ata mo taaloga Lakapi.
BiP: O le BIP data e faaaogaina i luga ole BIP app mo telefoni feaveai poo masini komepiuta e mafai ona faatino ai valaau masani (voice calls) ma valaau faaonaponei (video calls), feau tusitusia, taaloga ma isi. O feau tusitusia e faaaoga ai le BIP e leai se
totogi ma e mafai ona faaaoga tusa lava pe leau se data bundle. Afai ae maea le BIP data ae o loo faaauau pea le faaaogaina ole BIP mo valaau ma taaloga ole a faaaoga le data mo soo se auaunaga (any use data) e faaauau ai.
Loop: O le Loop data e faaaogaina i luga ole Loop app mo telefoni feaveai mo auaunaga tau talafou I totonu o Samoa, Pasifika faapea le lalolagi atoa. A maea le Loop data ae o loo faaauau pea le faaaogaina ole Loop ole a faaaoga le data mo soo se auaunaga (any use data) e faaauau ai.
7. Afai ua faatau la’u Prime Cheehoo Bundle ma faaoga auaunaga ole DTV, BIP & Loop ma o loo totoe foi la’u paleni (credit) o fea o bundles ma le paleni e muamua ona faaaoga?
O le faasologa lenei o le faaogaina o bundle ma paleni i lau telefoni feaveai pe a faapea e te faaaogaina se tasi o nei auaunaga;
BiP: BiP promo (feau tusitusia lafo fua) > BiP Data Bundle (Faaaoga mo valaau ma taaloga) > Data mo soo se auaunaga initaneti (any use data bundle) > Paleni (Credit)
DTV: DTV Data Bundle > Data mo soo se auaunaga initaneti (any use data bundle) > Paleni (Credit)
Loop: Loop data bundle > Data mo soo se auaunaga initanet (any use data bundle) > Paleni (Credit)
8. O le a le eseesega o auaunaga Digital Apps - Basic ma Premium
BIP
E leai se totogi pea lafo feau tusitusia i luga ole BIP, pueina o le leo ma lafo i luga ole BIP (Voice notes), ata faapea video (video messaging)
Soo se valaau masani (voice calls) ma valaau faaonaponei (video calls) ole a faaaogaina ai le BIP bundle
O le Discovery ma Ta'aloga ole a faaaogaina ai le data mo soo se auaunaga initaneti (any use data)
DTV
Premium Channels – Mafai ona maimoa ile 19 ala ata
Basic Channel - Mafai ona maimoa ile 6 ala ata
My Digicel Pacific App
O auaunaga uma poo plans a le Digicel e mafai ona e faatauina I luga ole MyDigicel App
9. E faapefea ona siaki la'u paleni?
Mo le siakiina o Paleni:
Faaaoga le MyDigicel App
Valaau le *120# poo le *130#
Ata Faataitai mai le MyDigicel App:
10. E mafai ona faaaoga la'u Prime bundle i atunuu mamao e aunoa ma le suiina ole numera poo le sim card?
E le mafai ona ola Prime bundles i atunuu mamao. Sei vagana ua faatau se Roaming bundle i luga ole MyDigicel App poo le *123#. O Roaming bundles o auaunaga e mafai ona e faaaogaina i atunuu mamao e aunoa ma le suia o lau SIM card poo lau numera.
11. Faamata e maua se feau tusitusia e faailoa mai ai pe afai o iai se vaega i luga ole DTV, BIP & Loop e le aofia i totonu ole data ua vaevae mo nei auaunaga?
E leai ni feau tusitusia e faailoa atu ai pe afai e iai se vaega i luga o nei apps e le aofia i totonu o data ua vaevaeina atu. Afai ua e faaogaina se auaunaga e ese mai i apps ua tuuina atu ole a faapea loa ona faaoga le data mo soo se auaunaga (any use data).
12. Faamata e faaaoga data mo soo se auaunaga (any use data) pe afai o loo totoe data mo le DTV, IP & Loop
E faaaoga lava data mo le DTV, BIP & Loop pe afai o loo totoe. Sei vagana lava ua maea data ua vaevaeina mo le DTV, BIP & Loop faatoa faaaoga lea o data mo soo se vaega (any use data) i luga o Apps e pei ona taua.
13. E mafai ona faaopopo minute, data poo feau tusitusia o loo totoe o le Prime Cheehoo bundles pe a faapea e toe faatau le isi Prime bundles ae lei maea aso faatulagaina?
Leai, e le mafai ona faaopopo ni bundles e lei maea ona faaoga pe a toe faatau se isi Prime Cheehoo bundle fou
1. What are Digicel Prime Bundles?
Our Digicel Prime Bundles feature our suite of THREE Digital Apps. DTV for streaming, radio & podcast, BiP for messaging, video calls, gaming and marketplaces and Loop for news- each with its own super generous data allotment so that customers can experience and enjoy them as they live their digital lives. Digicel Prime Bundles also features Free access to MyDigicel app.
2. Are all customers able to purchase the Digicel Prime Bundles?
Yes, all customers will have the access to purchase the Digicel Prime Bundles and there are different plans available to both prepaid and postpaid customers.
3. Which Apps are included in the Digicel Prime Bundles?
Digicel Prime Bundles include 3 Digital Apps. Here's a run-down:
BiP – your instant messaging-video chats and discovery service
DTV – your app for TV & Radio anytime, anywhere
Loop – your news now
In addition, and for Free to access for any of our customers is also our My Digicel App & MyCash App.
4. What do I need to do?
Prepaid customers can purchase a Prime Cheehoo Bundle plan by logging onto to MyDigicel App or by dialing *123# and going through the menu and steps. Otherwise, if customers are unsure of how to purchase a Digicel Prime Bundle, they can dial our 123 customer care helpline for free or visit any of our retail stores where our team can assist you.
Postpaid customers can sign up on a Digicel Smart Prime Plans by contacting his/her Account Manager to sign up to their preferred plan of choice.
5. How much data will the Digital Apps offer our Customers?
Here’s our new Digicel Prime Bundles for our Prepaid Customers;
PREPAID PRIME CHEEHOO PLANS
| Plan Name | Validity | Voice | SMS | Voice Min (Intl & offnet) | Data Any-Use | DTV APP | Bip App | Loop App | Total GB's |
|---|---|---|---|---|---|---|---|---|---|
| Prime Cheehoo $3 | 1 Day | 30 | 30 | n/a | 1 GB | 1 GB | 1 GB | 1 GB | 4 GB |
| Prime Cheehoo $5 | 1 Day | 50 | 50 | n/a | 2 GB | 1 GB | 1 GB | 1 GB | 5 GB |
| Prime Cheehoo $7 | 3 Days | 70 | 70 | n/a | 3 GB | 2 GB | 2 GB | 2 GB | 9 GB |
| Prime Cheehoo $11 | 5 Days | 110 | 110 | n/a | 4 GB | 3 GB | 3 GB | 3B | 13 GB |
| Prime Cheehoo $13 | 7 Days | Unlimited | Unlimited | 15 | 8 GB | 5 GB | 5 GB | 5 GB | 23 GB |
| Prime Cheehoo $15 | 7 Days | Unlimited | Unlimited | 20 | 12 GB | 5 GB | 5 GB | 5 GB | 27 GB |
| Prime Cheehoo $21 | 7 Days | Unlimited | Unlimited | 30 | 21 GB | 5 GB | 5 GB | 5 GB | 36 GB |
| Prime Cheehoo $25 | 7 Days | Unlimited | Unlimited | 45 | 30 GB | 5 GB | 5 GB | 5 GB | 45 GB |
| Prime Cheehoo $60 | 28 Days | Unlimited | Unlimited | 60 | 60 GB | 10 GB | 10 GB | 10 GB | 90 GB |
POSTPAID PRIME PLANS
Please contact your account manager or corporate sales rep for Plan Options and sign up.
What are the specifications on the Apps provided in the Prime Bundles
DTV: Data allowance is available for DTV & Radio usage only; No other apps or browser will be able to access the data in the dedicated app data other than DTV traffic. When the DTV bundle is exhausted customers will be charged from their regular data bundle if available then their main credit if the regular data bundle runs out. Premium plans will differentiate the subscription that is applied to customer’s account. The basic version includes 6 Channel’s while the Premium includes 19 Channels.
BiP: Data allowance is available for BiP use only. No other apps or browser will be able to access the data in the dedicated app other than BiP traffic for Voice & Video call respectively. Access to Discovery and games will also be charged to the BIP data bundle. Any messaging or texting on BIP is FREE and will not be deducted from this data bundle. Once the bundle is exhausted customers will be charged from their main data for BiP usage then main credit if the regular data bundle runs out. Qualified plans will differentiate the subscription that is applied to customer’s account.
Loop: Data allowance is available for the use of Loop only. No other apps or browser will be able to access the data in the dedicated app other than the Loop app. Once the bundle is exhausted, customers will be charged from their main data for Loop usage then main credit if the regular data bundle runs out. Qualified plans will differentiate the subscription that is applied to customer’s account.
2. What are the Charging Priorities by Digital App
BiP Usage: BiP promo > BiP Bundle > Data Bundle > Main Credit
DTV: DTV Bundle > Data Bundle > Main Credit
Loop: Loop data > Data Bundle > Main Credit
3. What is the different service offering between Basic and Premium
BIP
FREE Bip to Bip Messages, Voice notes, pictures and video messaging
Any video and voice calling is charged to the BIP bundle
Discovery and Games is charged to normal data bundle
DTV
Premium
Access to 19 Channels
Basic
Access to 6 Channels
My Digicel App
All features and functionality available on MDA. My Digicel App is Free to Brows
4. How do I check my balance?
MyDigicel app is the best place for self-service with your Digicel account. You can also check your balance via USSD – Balance check *120# or Bundle Check *130#.
MDA Example below:
5. Will my Prime bundle work while I am roaming?
No, Prime bundles does not work while Roaming overseas.
6. Will I get a notification when a service within an App is not included in the dedicated data allotment of an App
No, the customer will not get notification from the apps to confirm that activity on the app is not included in the data bundle for that app. If the customer has normal data remaining, usage will be charged to that bundle automatically.
7. Does my normal data bundle get used when I still have the data bundles for the apps available?
No. If you have enough data bundles for the apps left and you are using the apps, then your normal data bundle will not be used. It will only be used when you have exhausted the data bundles specifically for the apps.
If you continue to use the apps and you have exhausted your data bundles for the apps, your normal data bundle will then be used.
8. Does my Any Use and Digital App’s Data Rollover?
No. Your any use data & App data does not rollover. On new purchase you will get a new set of bundles.
9. O le a le aoga o Prime Bundles?
O Digicel prime bundles o auaunaga tau telefoni e mafai ona faaaogaina e le mamalu ole atunuu i luga o upega tafailagi, maimoa ai ile DTV Iuga ole telefoni, lafo feau tusitusia pe fai valaau i luga ole BIP ma faitau talafou i luga ole Loop. O nei auaunaga e aofia ai ma minute mo valaau i isi telefoni Digicel faapea ma feau tusitusia i soo se telefoni feaveai i totonu o Samoa faapea ma minute mo valaau i numera i isi faletelefoni i totonu o Samoa faapea atunuu e 15 ua lisiina mo lenei auaunaga e aofia ai:
Ausetalia, Niu Sila, Amerika/Alaska/Hawaii, Amerika Samoa, Saina, Peretania, Kanata, Iapani, Sigapoa, Hong Kong, Digicel Fiti, Digicel Toga, Digicel Vanuatu, Digicel Papua Niukini & Digicel Nauru.
10. E mafai ona faatau e soo se tagata e iai telefoni Digicel Prime Bundles?
O Prime bundles e mafai ona faatau e soo se tagata o loo faaaogaina le auaunaga a le Digicel ma e eseese bundles e mafai ona filifili ai e tusa ma lou manao.
11. O a Apps o lo'o aofia i le Digicel Prime Bundles?
Digicel Prime Bundles e aofia ai le 3 Digital Apps. O se fa'asologa lenei:
DTV – ala ata TV & Leitio i so'o se taimi, so'o se nofoaga
BiP – mo le faia o valaau ma feau tusitusia
Loop – mo talafou I mea o loo tutupu I Samoa, Pasifika ma le lalolagi atoa
E le gata i lea, e mafai ona ola fua le My Digicel Pacific & MyCash App e aunoa ma se data I luga o lau telefoni Digicel.
4. E faafefea ona ou faatauina lenei auaunaga ole Prime Cheehoo?
O Prime cheehoo bundles e mafai ona faatauina i luga ole MyDigicel App & le viliina lea ole *123#. E mafai foi ona valaau ile numera vili fua 123 poo le asiasi i se faleoloa Digicel lata ane mo se fesoasoni ile faatauina o Prime Cheehoo bundles.
Mo i latou e manaomia auaunaga totogi masina (postpaid), valaau le 126 i taimi faigaluega (8am – 5pm) poo le agai sao mai ile Ofisa autu ile SNPF Plaza Level 2 e faatalatalnoa lau mataupu ma faamautu le auaunaga totogi masina e ala lea i lou saini ile maliega ae lei tuuina atu le auaunaga.
5. E fia data, minute & text e maua i auaunaga ole Prime Cheehoo?
E 12 Prime Cheeoo bundles o loo faapea ona maua i luga ole MyDigicel App & *123# ma o vaevaega nei o bundles e pei ona faailoa atu i lalo:
PRIME CHEEHOO PLANS – Auaunaga totogi muamua (prepaid)
| Plan Name | Validity | Voice | SMS | Voice Mins (Intl & Offnet) | Data (Any Use) | DTV App | BIP App | Loop App | Total GB's |
|---|---|---|---|---|---|---|---|---|---|
| Prime Cheehoo $3 | 1 Day | 30 | 30 | na | 1 GB | 1 GB | 1 GB | 1 GB | 4 GB |
| Prime Cheehoo $5 | 1 Day | 50 | 50 | na | 2 GB | 1 GB | 1 GB | 1 GB | 5 GB |
| Prime Cheehoo $7 | 3 Days | 70 | 70 | na | 3 GB | 2 GB | 2 GB | 2 GB | 9 GB |
| Prime Cheehoo $11 | 5 Day | 110 | 110 | na | 4 GB | 3 GB | 3 GB | 3 GB | 13 GB |
| Prime Cheehoo $13 | 7 Days | Unlimited | Unlimited | 15 | 8 GB | 5 GB | 5 GB | 5 GB | 23 GB |
| Prime Cheehoo $15 | 7 Days | Unlimited | Unlimited | 20 | 12 GB | 5 GB | 5 GB | 5 GB | 27 GB |
| Prime Cheehoo $21 | 7 Days | Unlimited | Unlimited | 30 | 21 GB | 5 GB | 5 GB | 5 GB | 36 GB |
| Prime Cheehoo $25 | 7 Days | Unlimited | Unlimited | 45 | 30 GB | 5 GB | 5 GB | 5 GB | 45 GB |
| Prime Cheehoo $60 | 7 Days | Unlimited | Unlimited | 60 | 60 GB | 10 GB | 10 GB | 10 GB | 90 GB |
6. O a aoga poo fa'amatalaga o Apps o lo'o faatauina faatasi ma Prime Bundles?
DTV: O le DTV Data e faaaogaina i luga ole DTV App poo le ala ata & leitio. E le mafai ona faaaoga le DTV data i soo se vaega i luga o upega tafailagi sei vagana le DTV app.
A maea le DTV data ae o loo faaauau pea lau faaaoga i luga o le DTV App o le a faapea ona faaaoga le data mo soo se auaunaga (any use data) i luga o upega tafailagi. O DTV data o loo faatau faatasi ma Prime Cheehoo bundles e mafai ona e maimoa ai i ala ata e 6. O Premium DTV plans o loo faapea ona maua i luga ole MyDigicel App ma *123# e mafai ona e maimoa ai i ala ata e 19 e aofia ai ma ala ata mo taaloga Lakapi.
BiP: O le BIP data e faaaogaina i luga ole BIP app mo telefoni feaveai poo masini komepiuta e mafai ona faatino ai valaau masani (voice calls) ma valaau faaonaponei (video calls), feau tusitusia, taaloga ma isi. O feau tusitusia e faaaoga ai le BIP e leai se
totogi ma e mafai ona faaaoga tusa lava pe leau se data bundle. Afai ae maea le BIP data ae o loo faaauau pea le faaaogaina ole BIP mo valaau ma taaloga ole a faaaoga le data mo soo se auaunaga (any use data) e faaauau ai.
Loop: O le Loop data e faaaogaina i luga ole Loop app mo telefoni feaveai mo auaunaga tau talafou I totonu o Samoa, Pasifika faapea le lalolagi atoa. A maea le Loop data ae o loo faaauau pea le faaaogaina ole Loop ole a faaaoga le data mo soo se auaunaga (any use data) e faaauau ai.
7. Afai ua faatau la’u Prime Cheehoo Bundle ma faaoga auaunaga ole DTV, BIP & Loop ma o loo totoe foi la’u paleni (credit) o fea o bundles ma le paleni e muamua ona faaaoga?
O le faasologa lenei o le faaogaina o bundle ma paleni i lau telefoni feaveai pe a faapea e te faaaogaina se tasi o nei auaunaga;
BiP: BiP promo (feau tusitusia lafo fua) > BiP Data Bundle (Faaaoga mo valaau ma taaloga) > Data mo soo se auaunaga initaneti (any use data bundle) > Paleni (Credit)
DTV: DTV Data Bundle > Data mo soo se auaunaga initaneti (any use data bundle) > Paleni (Credit)
Loop: Loop data bundle > Data mo soo se auaunaga initanet (any use data bundle) > Paleni (Credit)
8. O le a le eseesega o auaunaga Digital Apps - Basic ma Premium
BIP
E leai se totogi pea lafo feau tusitusia i luga ole BIP, pueina o le leo ma lafo i luga ole BIP (Voice notes), ata faapea video (video messaging)
Soo se valaau masani (voice calls) ma valaau faaonaponei (video calls) ole a faaaogaina ai le BIP bundle
O le Discovery ma Ta'aloga ole a faaaogaina ai le data mo soo se auaunaga initaneti (any use data)
DTV
Premium Channels – Mafai ona maimoa ile 19 ala ata
Basic Channel - Mafai ona maimoa ile 6 ala ata
My Digicel Pacific App
O auaunaga uma poo plans a le Digicel e mafai ona e faatauina I luga ole MyDigicel App
9. E faapefea ona siaki la'u paleni?
Mo le siakiina o Paleni:
Faaaoga le MyDigicel App
Valaau le *120# poo le *130#
Ata Faataitai mai le MyDigicel App:
10. E mafai ona faaaoga la'u Prime bundle i atunuu mamao e aunoa ma le suiina ole numera poo le sim card?
E le mafai ona ola Prime bundles i atunuu mamao. Sei vagana ua faatau se Roaming bundle i luga ole MyDigicel App poo le *123#. O Roaming bundles o auaunaga e mafai ona e faaaogaina i atunuu mamao e aunoa ma le suia o lau SIM card poo lau numera.
11. Faamata e maua se feau tusitusia e faailoa mai ai pe afai o iai se vaega i luga ole DTV, BIP & Loop e le aofia i totonu ole data ua vaevae mo nei auaunaga?
E leai ni feau tusitusia e faailoa atu ai pe afai e iai se vaega i luga o nei apps e le aofia i totonu o data ua vaevaeina atu. Afai ua e faaogaina se auaunaga e ese mai i apps ua tuuina atu ole a faapea loa ona faaoga le data mo soo se auaunaga (any use data).
12. Faamata e faaaoga data mo soo se auaunaga (any use data) pe afai o loo totoe data mo le DTV, IP & Loop
E faaaoga lava data mo le DTV, BIP & Loop pe afai o loo totoe. Sei vagana lava ua maea data ua vaevaeina mo le DTV, BIP & Loop faatoa faaaoga lea o data mo soo se vaega (any use data) i luga o Apps e pei ona taua.
13. E mafai ona faaopopo minute, data poo feau tusitusia o loo totoe o le Prime Cheehoo bundles pe a faapea e toe faatau le isi Prime bundles ae lei maea aso faatulagaina?
Leai, e le mafai ona faaopopo ni bundles e lei maea ona faaoga pe a toe faatau se isi Prime Cheehoo bundle fou